Products purchased from Hostingrt may be refunded only if canceled within 7 days of the date of the transaction.

Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.

Note: If a client’s actions are found to violate applicable laws or Hostingrt’s Terms of Services, any payments made to Hostingrt will not be refunded.

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Hostingrt in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:

Hosting (all plans, except first payment after Free Trial)
SSL Certificates
Daily Backups
Hostingrt Email
Titan Email
Priority Support
NordVPN 6 and 12-month plans
Minecraft (Game Panel) VPS (except upgrades)
KVM VPS (except upgrades)
Redemption Fees
Domain Name Renewals
Domain Name Transfers (if the transfer is successful)
Privacy Protection
SEO Toolkit
SEO Marketing Panel
Google Workspace Email
VPS License
Upgrades for Minecraft (Game Panel) VPS
Upgrades for KVM VP

Any products or services that were suspended, canceled, or terminated due to the abusive usage of the products, services, or any other violation of the Terms and Conditions are not eligible for a refund.

The purpose of the refund is for customers to try and understand whether the services provided by Hostingrt suit their needs. In any way, Hostingrt will not tolerate abusive usage of refunds (i.e., refunding the same services multiple times and (or) repetitively purchasing and asking for a refund for services purchased in bulk, etc.). Hostingrt remains a right to unilaterally decline the request for a refund if any of the signs related to the abusage of the refunds occur.

New Domain Name Registrations: Refundable if canceled and processed within four days of registration (96 hours), except .br (including and domain.

.br (including and domain registration is refundable if canceled and processed within seven days of registration.

Domain Name Transfers: Refundable only if the transfer is unsuccessful and (a) within four days of registration (96 hours) or (b) in case of .br (including and domain, within seven days of registration

The following ccTLD registries DO NOT permit refunds upon cancellation:

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